Terms and Conditions of Service
Welcome to SmartCRM. By accessing, registering, or using the software-as-a-service (SaaS) platform, cloud applications, and digital tools available at smartcrm.latinasalud.org, you agree to be bound by these Terms and Conditions. This document constitutes a legally binding agreement between you (the Client or User) and the administration of the platform. If you do not agree to these terms, you must immediately cease all use of our services.
1. Description of the SaaS Platform
The platform hosted at smartcrm.latinasalud.org provides cloud-based Customer Relationship Management (CRM) software designed to assist businesses in organizing customer data, automating sales funnels, tracking communications, and managing commercial workflows.
Our services are provided on a subscription basis, subject to operational modifications, feature updates, and technical adjustments designed to improve the system’s performance.
2. Account Registration and Security
To utilize the core features of the software, users must create a corporate or personal account. You agree to:
Provide accurate, current, and complete information during the registration process.
Maintain the confidentiality of your login credentials and assume full responsibility for all activities that occur under your account.
Notify our technical support team immediately at support@latinasalud.org if you detect any unauthorized use of your account or security breaches.
The platform administration will not be held liable for any loss or damage arising from your failure to safeguard your access information.
3. Permitted Use and Prohibited Activities
Clients are granted a non-exclusive, non-transferable, and revocable license to use the CRM software strictly for legitimate business operations. You expressly agree not to:
Use the integrated mass-messaging or email tools to distribute unsolicited marketing material, digital harassment, or spam, violating global anti-spam regulations.
Upload, store, or process data that infringes upon third-party intellectual property, privacy rights, or local data protection regulations.
Attempt to disrupt, bypass, or compromise the security infrastructure, servers, or networks connected to smartcrm.latinasalud.org.
Rent, lease, sublicense, resell, or distribute the software to unauthorized third parties without a prior enterprise distribution agreement.
Violating these behavioral terms will result in the immediate suspension or permanent termination of your corporate subscription without the right to any financial refund.
4. Data Privacy, Ownership, and Security
We treat your commercial databases with the utmost confidentiality. All customer lists, pipelines, sales data, and business communications uploaded by the Client remain the exclusive property of the Client.
By using smartcrm.latinasalud.org, you grant the platform the necessary technical rights to host, backup, and process your data solely for the purpose of executing the software functions. The Client is entirely responsible for ensuring that their data collection processes comply with local data privacy laws (such as GDPR, CCPA, or regional medical-legal standards where applicable).
5. Limitation of Liability and Service Disclaimers
The CRM software is provided on an “as-is” and “as-available” basis. While we deploy enterprise-grade security protocols and redundant cloud backups, the development and management team does not warrant that the platform will be entirely free of technical errors, software bugs, or temporary downtime.
Under no circumstances shall the administration of smartcrm.latinasalud.org be held liable for any indirect, incidental, or consequential damages, including but not limited to loss of business profits, data corruption, or operational delays resulting from server maintenance or third-party cloud infrastructure failures.
6. Modifications to the Terms
We reserve the right to modify, amend, or replace these Terms and Conditions at our sole discretion to reflect new software updates, legal frameworks, or pricing adjustments. The most current version will always be posted on this section of the website. Your continued use of the platform following the publication of any changes implies automatic and binding acceptance of the updated terms.