Cookie Policy

To optimize your user experience and ensure the seamless performance of our data management tools, SmartCRM utilizes cookies. A cookie is a compact text file that a website stores on your internet browser during your visit. Its primary purpose is to allow the system to recognize your device upon your return, recalling your active configurations, customized dashboards, and structural choices.

Cookies generally manage operational parameters, data visualization preferences, content personalization, visitor analytics, social media integrations, and secure account sessions. In the modern cloud landscape, these files are indispensable; without them, the advanced automation features provided by smartcrm.latinasalud.org would be significantly diminished. If you wish to learn more about what cookies track or how to manage them, you may follow the informative links provided throughout this policy.

1. Cookies Deployed by This Platform

In alignment with international privacy standards and data transparency frameworks, we outline below the exact types of cookies our system uses to process information:

First-Party Operational Cookies: These are generated directly by our platform infrastructure. We utilize session cookies to authenticate active user accounts and verify that interactions, pipeline entries, and support tickets are initiated by human clients rather than automated software scripts. This layer of security is essential for mitigating malicious server traffic and preventing automated spam.
Third-Party Analytic Cookies: Our system integrates specialized external analytics tools, primarily Google Analytics, to generate statistical reports regarding web traffic volumes, feature usage, and user demographic distributions. By navigating smartcrm.latinasalud.org, you acknowledge and consent to the data processing methods managed by Google. Any exercise of privacy rights regarding these external analytics must be coordinated directly with the respective third-party provider.
Social Media Integrations: Certain sections of our site may feature integrated social network plugins. These external platforms deploy their own cookies, allowing you to seamlessly share platform updates, use corporate social logins, or interact with external media widgets directly from our interface.

2. Disabling and Erasing Cookies

You retain the full legal right to restrict, block, or completely delete cookies from this portal at any given time. Because these configurations are managed natively by your local software, the exact procedure varies depending on the web browser you employ. You can easily adjust these preferences by accessing your browser’s “Privacy” or “Security” settings menu.

3. Additional Legal Clarifications

Third-Party Privacy Compliance: Neither SmartCRM nor its legal representatives can assume responsibility for the content, accuracy, or subsequent updates of the privacy and cookie policies maintained by the third-party providers mentioned in this document.
Browser Execution: Web browsers are the explicit physical tools responsible for storing cookie files. Therefore, your right to deactivate or eliminate these elements must be exercised directly within the browser interface. We cannot guarantee the correct or incorrect handling of cookies by external browser applications.
Preference Persistence: Please note that in specific scenarios, our system must install a specialized “opt-out” cookie. This is done solely to ensure your browser remembers your explicit choice to reject cookies during future browsing sessions.
Google Data Standards: Google stores its analytic cookies on secure servers located primarily within the United States. The corporation is bound by international data transfer compliance agreements, guaranteeing that all processed information meets strict data protection standards equivalent to European regulations. Google states that it anonymizes user data and does not store your full IP address. Detailed information regarding Google’s specific cookie infrastructure can be found through their official documentation channels.

Should you have any questions, security concerns, or technical inquiries regarding our global Cookie Policy, please feel free to reach out to our dedicated privacy compliance officer through the official contact section of smartcrm.latinasalud.org.